Death Certificate Process

If a Belima user has died and their dead-man's-switch (DMS) has not functioned — because a trusted contact could not activate it, or it failed technically — relatives can request manual release of the scheduled videos using a valid death certificate (issued by probate court authority). This guide explains the process step-by-step.

To request manual release, you must provide:

• Valid death certificate or probate court document issued by the competent authority in the deceased's jurisdiction, naming you as an authorized person (executor, heir with power of attorney, or estate administrator).
• Deceased's email address registered with Belima.
• Your full name, phone number, and email address so Belima can contact you.

Step 1: Send your request

Email belimaapp@gmail.com with:

• Subject line: "Death Certificate" or "Dødsattest"
• Content: Your full name, your relationship to the deceased (heir, executor, estate administrator), the deceased's name and email address in Belima, and a brief explanation of why the DMS did not work.
• Attachment: Scanned PDF of the death certificate, probate court order, or estate document.

Step 2: Belima's verification

Northgaard ApS will:

• Verify the documentation against Belima's records.
• Send a protest notification to the deceased's registered email and all trusted contacts with a 7-day response deadline.
• If anyone objects within 7 days, the process stops and must be resolved through the appropriate court authority.

Step 3: Release or denial

If no one objects and the documentation is approved, videos are released to the recipients the deceased specified. Belima deletes the encrypted copy from its servers within 30 days of release.

If disputes arise among heirs or documentation questions occur, Belima may refer the case to the appropriate court authority.

• Belima does not settle inheritance disputes. If heirs disagree about video distribution, we cannot decide — it must be resolved through proper court authority first.
• 7-day protest window. If the deceased's trusted contacts or registered family protest, release is suspended.
• Document retention. Death certificate documentation is kept by Belima for up to 2 years for legal purposes, then anonymously deleted.
• No control after release. Once videos are downloaded by recipients, Belima cannot enforce deletion — recipients decide what to do with them afterward.

Northgaard ApS
CVR under stiftelse
adresse oplyses ved registrering
Danmark

Email: belimaapp@gmail.com
Subject: "Death Certificate"

The full process is detailed in our Privacy Policy, section 7. See belima.app/privacy.